The Cost of Conflict: Quick Calculator

A directional estimate to spark discussion and prioritize action. Created by ABD ventures.

Enter your best estimates in the yellow cells. Subtotals and totals will auto-calculate.

1. Turnover

Total number of full-time employees

Number of managers and executives who left due to conflict (last 12 months)

Number of staff who left due to conflict (last 12 months)

Approximate managerial salary

Approximate staff salary

Turnover Subtotal

2. Absenteeism & Stress

Number of sick leave days per person

Annual cost (number of days more than 5 per person x daily rate)

3. Grievances, Complaints & Legal

Number of formal complaints / grievances without legal staff time (last 12 months)

Of these, how many involved legal resources as well

Cost of one grievance

Legal costs associated with a grievance

Grievances Subtotal

4. Manager Time Drain

Total number of managers

Estimated % of manager time spent on conflict

Manager Time Subtotal

Estimated Annual Cost of Conflict:

Notes:

• Calculations with salaries will include 1.5 multiplier to account for roll-up costs.

• Assume average management to staff ratio is 1:6.

• Each grievance requires 2 months of a staff person.

• If legal resources are involved, 1 month of attorney pay, $200 per hour.

• We assume costs of turnover are 50% of employee's annual salary. Reserach estimates 50-80% and higher.

• We assume average sick leave is 5 days a year—for most US residents it is lower.

Turnover: https://www.creditdonkey.com/average-turnover-rate.html

Sick Leave: https://www.statista.com/forecasts/1260743/number-of-sick-days-taken-from-work-or-school-among-us-adults

Sick Leave: https://www.bls.gov/cps/cpsaat47.htm